Customer Reviews

MESSAGE FROM THE OWNER, ERIC NIELSON

Providing Honesty, Integrity, and Great Value!

“We’re grateful that our customers value and appreciate our work, and we invite you to check out our reviews. If you choose to do business with us, we welcome your feedback so that we can continually improve to serve you better.”

Charles B.
Great customer service and knowledgeable
Peter
Mack Garage is great! Honest work, honest opinions, get it done pretty fast.
Carolyn M.
They were a lifesaver for me. My dealership replaced my breaks less than 2 months ago. After losing break fluid and having issues they seemed very unconcerned and wouldn’t see me for 4 days. I looked around urgently to find some to take my car. Macks Garage got me in day off and the issue resolved within 1 business day. Extremely grateful!
A C
Been going to this garage for nearly 10 years and would never go elsewhere. Honest, fast and trustworthy.
Chris C.
Fast, friendly and knowledgeable service at reasonable rates. Consider Mack Garage for your auto maintenance needs.
Ellen H.
This place is great - very honest, good-quality work. Transparent and reasonable pricing. Would recommend this mechanic to anyone in the area.
Sean T H.
Love Mack Garage. They are thorough and professional. Will always recommend them. We have a couple of older cars and they always get it right!
Mitoun G.
They helped me out for my wiper blades issue ! Flawless service and they are on it !
Tom F.
I trust them
Mark T.
Grease. The service was great but the atmosphere was even better! This is an old school garage and they take care of their customers. A number of bays were active when I picked up my car and people there were working but still friendly. Prices, service and reputation is why you should go to Mack Garage. I think my favorite thing was that the building was old and smelled like a garage should smell like: grease, sweat, stability.
Kal
Honest, affordable and did a great job. Our car is happy.
Cody N.
I had a great experience going here. They were fast and had reasonable pricing. I can't recommend this auto shop enough.Thank you Erik!
Nick L.
Honest and trustworthy. This is definitely my go to spot now.
Владимир Ч.
It was really easy to schedule an appointment and Erik did a wonderful job fixing a leak on my car and flushing my radiator. Drop off and pick up were extremely smooth. While the overall price was reasonable, I did notice on the receipt that 1 hour of labor was charged at a rate of $140. I'm not sure how many hours of labor the job took, but this rate seems a bit high for an independent garage. I will confirm the labor rate beforehand in the future.
Chrisara M.
I literally won’t go to any other shop. It’s a relief to know there’s a place where you can trust the mechanics to not only do great work but also to do it at the most cost effective price possible. Eric has definitely earned my trust over the years. I’m grateful to have found them.
David F.
Fixed an issue the other shop didn't
Rachel W.
Great customer service and they are very honest with car care and pricing - have never gotten ripped off
Jessica “Shorty” K.
Honest. Timely. Fair market quotes.
Jerry K L.
Very trust worthy!!!!!!! And reliable
Marvin D C.
I thought I already did a review… I’ve had two cars serviced here for a year or two. Maybe a half dozen times. So… Eric and his crew are good at what they do, fairly priced, easy to talk to, honest, have a reasonable window for scheduling work and a reasonable turn around time. I really can’t imagine what else I would want from someone to with whom I entrust “my precious” Toyota FJ Cruiser.
Teusdae P.
They've been keeping our work van on the road for years and now that we got a new van they'll be doing the same. They are transparent, easy to work with and aren't super expensive.
Aaron G.
Straight forward service with fair pricing. No dishonesty or trying to make a buck. Just plain good ole mechanic service. And appointment based so just call ahead to schedule.
Joel B.
Awesome job! I take my car here any time I need something fixed with my car or even a simple oil change. I just had a blown gasket and they fixed it and it's running perfectly! They also did it much cheaper than other places I called in the area. 10/10 would recommend Mack Garage.
Gary K.
Friendly staff solid pricing and quick turnaround
Damon C.
Great service and great people to work with
Samuel K.
Super nice, upfront mechanics. I took my car in for an issue I couldn't figure out, and a tech took the time to tell me what was wrong and how I could try to fix it before bringing it in. To me, that's a tell-tale sign of an honest mechanic (not trying to rush me in and charge me. Next time I have a problem I can't fix they'll be my first choice!
Mitzi J.
They really took care of me, so very kind, excellent work.... great price points!!! They feel very trustworthy!
Ron W.
Straight forward service friendly and prompt and professional 👌
Brenda B.
Most Professional Auto Garage service that I've experienced on Detroit's Eastside located in City Council District 5. For mechanical services on used vehicles Eric's Professional Team is Awesome 👌 👏 Make your appointment today for satisfaction guaranteed 👌
Frenchies
They couldn’t get me in same day as they are by appointment only but offered a great recommendation that took care of me. Thank you Eric
Richard D.
Greatest shop!
Jimmy B.
Eric and his staff are always professional and timely in providing their services. I always trust their work and always recommend Mack Garage to anyone.
Phillip B.
I have been using Mack Garage for almost a year. They have always provided excellent repair services first for my 2005 Ford aTaurus, and more recently for my 2000 Ford Mercury. Pricing has been fair and reasonable.
Amy H.
I never felt like they took advantage of me. Honest place, hard to find an honest garage.
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